Privacy Policy
Timber Glow Crafters values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact our team, request carpentry services, or interact with our business online. By using our website, you agree to the practices described below.
📌 Information We Collect
We may collect personal information including your name, phone number, email address, project details, service requests, billing information, and communication preferences when you contact us through forms, email, phone calls, or direct consultation requests.
🛠 How Your Information Is Used
Your information helps us provide quotes, manage service requests, communicate project details, improve customer support, schedule consultations, and deliver tailored carpentry solutions. We may also use contact details to respond to inquiries or provide updates regarding active projects.
🔐 Data Protection & Security
We apply reasonable technical and administrative safeguards to protect your personal data against unauthorized access, misuse, loss, or disclosure. While no online system guarantees complete security, we actively maintain secure communication practices for customer information.
🍪 Cookies and Website Analytics
Our website may use cookies and analytics tools to improve browsing performance, understand visitor behavior, and optimize site functionality. These technologies help us improve content quality and website usability.
📧 Third-Party Services
We may use trusted third-party providers for website hosting, email systems, communication tools, or analytics services. These providers are expected to maintain appropriate privacy and security standards.
⚖️ Your Rights
You may request access to your personal data, request corrections, or ask for deletion where applicable. To submit privacy-related requests, contact us directly through our official communication channels.
📞 Contact Information
Phone: 888-712-6349
Email: contact@timberglowcrafters.com
Address: 265 Communication Way, Hyannis, MA 02601